Storm Season, Reconciled: Salesforce Automation for a Snow Removal Contractor
Salesforce automation for a snow removal contractor
The problem
A snow removal contractor was getting paid late, and sometimes not at all.
Their largest customer only paid for services that also showed up in the customer's own system. After every storm, the office spent days matching two lists by hand. Anything missed was money left on the table.
We rebuilt the process in Salesforce so it mostly runs itself.
How it works
Confirmations flow in on their own
The customer's confirmation emails land in Salesforce automatically and become clean records. No logging in, no reconnecting, no batch limits.
Most records match themselves
Salesforce pairs the crew's logs with the customer's records as they arrive, whichever comes first. It checks again twice a day to catch late entries.
One screen for what's left
Exceptions show up side by side, each clearly labeled with what it needs. Suggested matches are one click. Missing records are created pre-filled.
Invoices checked before they're sent
Crew notes sit right next to quantity and price, so extra work gets billed correctly.
A report anyone can read
A printable summary shows what's matched, what needs attention, and likely duplicates.
The result
Days of post-storm paperwork, down to about an hour.
Reconciliation that keeps pace with the storm, no more missed payments, and invoices that go out faster and more accurately.
Have a process that eats your team's time?
Tell me what's slowing your team down, and we'll figure out what it would take to fix it.
See more of our work on the Projects page.
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